Delivery Information

Deliveries to the United Kingdom

All orders are printed on demand in the UK and usually delivered within 2–7 working days from the order date. Parcels are shipped via Royal Mail 1st Class or by overnight courier.

Every product is made to order. Items are not pre‑stocked, they are created specifically once your order is placed. During peak periods, production and dispatch may take longer.

Important Information

  • Orders are processed Monday to Friday only; we are closed on weekends and public holidays.
  • Multi-item orders may ship from different locations, resulting in separate parcels that can arrive on different days.
  • Delivery charges are calculated at checkout based on location and order size.
  • We are unable to deliver to PO Box or BFPO addresses. Deliveries to remote areas (Scottish Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland) may require additional transit time.
  • Couriers may require a signature upon delivery.
  • Canvas prints have a longer lead time of 10–15 working days.
  • Delivery information and tracking numbers are available upon request. Please note tracking numbers are only available after an order has been dispatched and may not always show the exact location of your parcel.

For any enquiries, please contact the Merchr Support Team below:

Packaging

The majority of our orders — including clothing, bags, and mugs — are shipped plastic‑free in 100% recyclable paper and cardboard packaging.

Delivery Outside of the UK

Orders may be printed in the UK and shipped by courier, or fulfilled by international suppliers using their chosen delivery service. Delivery typically takes 5–15 working days from the order date, depending on destination.

Please note

  • Some products may not be available for international delivery.
  • Services may be suspended or delayed due to tariff changes or trade regulations.
  • International orders may be held at customs, which can extend delivery times.
  • Customers are responsible for any customs duties, taxes, or import charges applied by local authorities.

Shipping Destinations

We currently ship to:

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

North America: Mainland United States (excluding Hawaii) and Canada.

Contact us

Enquiry Type